In 2025, Latin America is undergoing an unprecedented commercial transformation. While brands compete for the attention of digital customers, a silent—yet highly effective—revolution is taking place: the rise of AI Sales Agents.
It’s no longer just about automation. It’s about selling better, faster, and with empathy—24/7. And in this new landscape, Biky is not just another assistant—it’s the beginning of a new commercial era.
A Multi-Billion-Dollar Market Still Up for Grabs
According to Persistence Market Research, the global market for AI-assisted sales platforms surpassed $9 billion (USD $9B) in 2024 and is expected to break the $25 billion (USD $25B) mark by 2030 [1].
But here’s the interesting part: Latin America accounts for only 5% of this market—a massive opportunity for visionary companies looking to lead this wave.
In the Americas, the total addressable market (SAM) for these solutions has already reached $3.5 billion (USD $3.5B). In countries like Mexico, where the enterprise AI market will grow from $98M in 2024 to $450M in 2025 [2], the potential for AI in sales is clear and urgent.
Why Does This Matter for Your Business?
80% of leads go cold if they don’t receive a response within 5 minutes, yet 60% of dealerships in LATAM still take over an hour to respond [3].
Biky replies in less than 60 seconds, with empathy, personalization, and multichannel capabilities (WhatsApp, SMS, Webchat).
Companies that implement Biky increase their closing rates by 15% to 25%, free up their teams’ time, and reduce CAC by up to 30% [4].
Auto Dealerships: The Future Is Here
In 2025, finding digital salespeople is becoming increasingly difficult and expensive. Turnover is high, training is slow, and many talents are shifting to tech industries. On top of that, sales teams are only active 5 to 6 hours a day [5], while customers expect instant, 24/7, and empathetic service.
Biky solves this with just one click. Imagine an AI salesperson that:
- Works non-stop
- Engages via WhatsApp, SMS, and webchat
- Never forgets a follow-up
- Knows every detail about the customer through data platform (CDP) integration
AI isn’t here to replace your sales advisors—it’s here to empower them, support them, and help them close more deals with less effort.
And in the automotive sector, where 80% of profits come from post-sales services [3], Biky builds relationships that last over 1,000 days.
What Makes Biky Different?
Biky is not just another chatbot. It’s an AI Sales Agent trained on over 20 million leads, capable of understanding when to speak, what to say, and how to adapt to the Latin American customer.
- Speaks like a human but operates with machine precision.
- Integrates structured and unstructured data (emotional tone, personality, intent).
- Builds emotional connections with prospects and supports them throughout the entire customer lifecycle—even after the sale.
Latin America: The Perfect Ground for AI in Sales
In Brazil, Argentina, and Mexico, over 85% of adults actively use WhatsApp [6].
On average, users open WhatsApp more than 30 times a day, and 80% of messages are read within the first 5 minutes [7].
What better channel to sell and build relationships with AI than right in the customer’s pocket?
Latin America is ready. What it needs is not just more software, but real intelligence that connects, understands, and converts. With Biky, companies can stop chasing leads and start building valuable relationships.
If you lead a sales team, work in the automotive industry, or are simply looking to scale your business, the time is now. The question is no longer if you’ll use AI in sales—it’s how fast you’ll adapt to lead with it.
SOURCES:
- [1] Persistence Market Research.
- [2] IDC x Lenovo CIO Playbook LATAM
- [3] McKinsey
- [4] El Método Biky
- [5] Salespeople Spend on Average 5.9 Hours Per Week Manually Logging Data into CRM – NEW REPORT
- [6] WhatsApp and Facebook dominate the social media landscape in middle-income nations.
- [7] 15 Surprisingly Insightful WhatsApp Statistics Every Marketer Should Know.
